How to set up and start using the Knowledge Capture app
Agents can open the Knowledge Capture app in the Support agent interface to perform the following actions: Search the Help C...
On Guide Professional and Enterprise, agents can use the Knowledge Capture app in the Support agent interface to add feedback...
Agents can use the Knowledge Capture app in the Support agent interface to search for Help Center articles and preview them, ...
Agents can use the Knowledge Capture app to create new articles for Help Center, directly from the Support ticket interface. ...
The Knowledge Capture app is installed by default with any Guide plan and Support Team, Professional, or Enterprise. The app ...
On Guide Professional and Enterprise, agents can use the Knowledge Capture app in the Support agent interface to create new a...
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