Customer satisfaction rating surveys allow you to measure how happy your customers are with the services you provide. Inevita...
Applying satisfaction reasons to ticket views You can create a ticket view to organize tickets by the satisfaction reason giv...
One of Zendesk Support’s most popular features is the built-in customer satisfaction survey. Customer satisfaction allows you...
Enabling customer satisfaction ratings By default, customer satisfaction ratings is disabled. You must be an administrator to...
You can display satisfaction ratings in your Help Center. This lets you show quick statistics based on your last 100 satisfac...
Your customers can provide feedback about their support experience by rating their solved tickets. When you enable CSAT (cust...
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